Western Union Money Transfer

Introduction

• The Western Union helps make it happen with its mobile money transfer service.

• At the Western Union, our goal is to make our customers' lives a little better and meet their needs with a variety of products and services

• It's just one thing that has made us an industry leader in global money transfer.

You can Pick up cash at a Western Union agent location, or, depending on where you live, have it deposited directly into your bank account or mobile wallet.

Services

Cash: Visit an agent location near you with your government-issued ID. You'll also need to ask the sender for the tracking number (MTCN)

Bank account deposit: Receive the money in your bank account

Mobile wallet deposit: Available in certain countries

Networks

Have 515,000 agent locations worldwide. Friendly, knowledgeable agents can make your money transfer happen with ease.

Sending Money

1. Search for an agent location near you.
2. Complete the Send Money form.
3. Give the agent the completed form with the applicable funds (including transaction fee) in cash
4. Save your receipt and tracking number (MTCN). Your receiver will need the tracking number (MTCN) for pickup and you'll need it to track your transfer.

Transferring money to a bank account

Getting money directly to your receiver is easier than ever when you transfer money to a bank account.

1. Search for an agent location near you.
2. Complete the Send Money form, including your receiver’s bank and account information. Check what specific information is needed.
3. Give the agent the completed form with the applicable funds (including transaction fee) in cash.3 
4. Save your receipt with the tracking number (MTCN).
5. The money will be deposited into your receiver’s qualifying bank account within 3 bank business days in the destination country. In some cases, it could be deposited the next day. The 3-day count begins the day after you send your transaction. Check out destination-specific timing.

If your receiver lives in a country where we offer this service, you can send money to their mobile phone—so they can get their money even more quickly and easily.1 Make sure your receiver has activated a mobile wallet2 with one of our partner mobile providers in their country.

1. Check available destination countries and mobile providers.
2. Search for a participating agent location near you.
3. Fill out the Send Money form including your receiver’s mobile phone number.
4. Give the agent your completed form with the applicable funds (including transaction fee) in cash.
5. Save your receipt with the tracking number (MTCN)

Search Western Union Agents near you at www.wu.com/NP/en/find-locations.html

Website: www.wu.com/np/en/home.html

Corporate Contact Information

Corporate Headquarters

12500 E. Belford Ave

Englewood, CO 80112

+1-720-332-1000

Media Relations

12500 E. Belford Ave

Englewood, CO 80112

+1-720-332-1000 ext. 5